Mitel 400 Hospitality Package
The technology behind your guest experience can mean the difference between customer complaints and five-star reviews.
To meet the rapidly changing technological needs of your customers and the efficiency needs of your staff, Mitel is pleased to announce the MiVoice Office 400 Hospitality Package. Designed to meet and exceed the requirements of boutique and select service properties, the MiVoice Office 400 Hospitality Package offers a complete communications solution to ensure you can manage your hotel with the operational efficiency required to exceed your guest’s expectations.
Request a Proposal Here: Mitel 400 Proposal Request!
Modern communication for hotels
The Mitel 400 Hospitality Package is the ideal professional solution for communication and
administrative tasks in hotels and businesses offering guest management services. With the modular
structure of the package, its seamlessly matching components, it is the perfect solution both for
small businesses with as few as four rooms to those offering a high levels of comfort with up to
600 rooms.
Excellent customer service is guaranteed using a wide range of phones for reception, rooms and staff, a software
application for management at reception and an interface for integrating commercially-available property management
systems, as well as extensive sector-specific functions. The emphasis is on providing the staff with a user-friendly
solution so they can perform tasks quickly and efficiently. For the staff, this can lead to greater job satisfaction and
more time to cater for guests needs, so they will potentially generate repeat business.
MiVoice Office 400 Hospitality Package
-Your Complete Guest and Staff Communications Solution
Reception Console
• Intuitive and efficient user interface in 17 languages
• Real-time overview of room occupancy, cleaning status, wake-up and message waiting
• Fast operation using dedicated function keys
Web-based Guest Management Application
• Check-in /out
• Group check-in
• Arrival and departure dates
• Guest language
• Message waiting service
• Text message editor for reception
• Internal notes
• Allocation of direct dial-in number at check-in
Staff Workflow Optimization & Management
• Guest requests
• Maintenance
• Preventative maintenance
• Multi-Property
• Skills based dispatching
• Productivity Reports
• Real-time Dashboard
• Android & Apple support
• Supports SMS, Push Notifications, Telephone & Email
Staff & Guest Voice Messaging
• Comprehensive Wakeup Management
• Mini-Bar & Room Status Support
• Supports multiple languages
Hospitality Application Integration
• Inter-connect between the PMS and the PBX, Voicemail, Wakeup, Guest mobility, Hospitality IPTV/Movie & Media, High Speed Internet Access and In Room automation systems
• Call Accounting – Single or Multi-Property
